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Terms and Conditions
Effective Date: 12/22/2024
Welcome to MUD Investments LLC! By accessing or using our services, you agree to these Terms and Conditions. Please read them carefully before proceeding.
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1. Acceptance of Terms
By using the services of MUD Investments LLC, you confirm that you are at least 18 years old or have the consent of a legal guardian. If you do not agree to these terms, you must discontinue using our services immediately.
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2. Services Provided
MUD Investments LLC specializes in:
Landscaping services
Equipment rentals
Sales of landscaping materials
We reserve the right to modify or discontinue any of these services at any time without prior notice.
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3. User Responsibilities
Provide accurate and up-to-date information when engaging with our services.
Use equipment and materials responsibly and in compliance with applicable laws and safety standards.
Refrain from activities that may damage rented equipment, materials, or disrupt our services.
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4. Payments and Refunds
Payments are due at the time of purchase or rental, unless otherwise agreed upon.
Refunds for equipment rentals, landscaping materials, or services are subject to our company policies and may be issued on a case-by-case basis.
Late returns for rented equipment may incur additional fees.
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5. Equipment Rental Terms
Rented equipment must be returned in the condition it was provided, excluding normal wear and tear.
Customers are liable for any damage or loss of rented equipment.
Rental periods must be adhered to, and late fees will apply for overdue returns.
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6. Limitation of Liability
MUD Investments LLC is not liable for:
Any injuries, damages, or losses resulting from the misuse of rented equipment or purchased materials.
Delays or disruptions caused by factors beyond our control, such as weather or supply chain issues.
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7. Privacy Policy
We respect your privacy and will handle any personal or business information in accordance with our privacy practices.
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8. Termination of Services
MUD Investments LLC reserves the right to terminate or suspend services to any customer who breaches these terms or engages in unlawful or harmful conduct.
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9. Governing Law
These Terms and Conditions are governed by the laws of [Insert State/Region], without regard to conflict of law principles.
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10. Changes to Terms and Conditions
MUD Investments LLC reserves the right to update these terms at any time. Changes will take effect immediately upon notice.
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11. Contact Us
If you have any questions or concerns about these Terms and Conditions, please reach out to us:
Company Name: MUD Investments LLC
Phone: 937-794-4588
Email: MUDINVESTMENTS@OUTLOOK.COM
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
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Refund and Returns Policy
Effective Date: 12/22/2024
At MUD Investments LLC, we are committed to providing high-quality landscaping services, equipment rentals, and landscaping materials. This Refund and Returns Policy outlines the conditions under which refunds, exchanges, or returns will be processed. Please review this policy carefully.
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1. Refunds for Landscaping Services
Refunds for landscaping services are issued only in cases where the services provided do not meet agreed-upon standards or if an error has occurred on our part.
Customers must report any issues within 7 days of the service completion to qualify for a refund or service correction.
Refunds are subject to review and may be issued partially or in full depending on the circumstances.
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2. Returns and Refunds for Landscaping Materials
Materials purchased from MUD Investments LLC can be returned within 14 days of purchase if they are unused, undamaged, and in their original packaging.
Proof of purchase is required for all returns.
Refunds will be issued to the original payment method after the materials have been inspected and deemed eligible for return.
A restocking fee of [Insert Fee, if applicable] may apply.
Custom orders or special-request items are non-refundable.
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3. Refunds and Returns for Equipment Rentals
Equipment rentals are non-refundable once the rental period has begun.
If equipment is found to be defective or non-operational upon delivery, a replacement will be provided or a full refund will be issued.
Late returns may incur additional fees, which are non-refundable.
Customers are responsible for damages to rented equipment beyond normal wear and tear. Repair costs will be deducted from the security deposit or billed directly.
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4. Cancellation Policy
Landscaping services: Cancellations must be made at least 48 hours in advance to avoid charges.
Equipment rentals: Cancellations made within 24 hours of the scheduled rental start date may incur a cancellation fee of [Insert Fee].
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5. How to Request a Refund or Return
To request a refund or initiate a return, please contact us with the following information:
Name
Contact Information
Receipt or Proof of Purchase
Description of the issue or reason for the return/refund
Contact us via:
Phone: 937-794-4588
Email: MUDINVESTMENTS@OUTLOOK.COM
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6. Exceptions to Refunds and Returns
The following items and services are non-refundable:
Custom landscaping materials or orders
Completed landscaping services that meet agreed-upon specifications
Damaged or used materials and equipment not caused by MUD Investments LLC
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7. Processing Time
Refunds and returns will be processed within 7–10 business days from the date of approval.
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By purchasing our services, materials, or renting our equipment, you acknowledge and agree to the terms outlined in this Refund and Returns Policy.
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